Our Billing Policies

Patient Financial Services at Cumberland Medical Center

At Cumberland Medical Center, we understand how overwhelming it can be to deal with health issues and billing questions. We know that your medical bill and insurance questions can get confusing. It is our goal to make the process as easy as possible for you.

Hospital statement
Payment expectations

Hospital Statement

Hospital bills are based on the type and complexity of the care you received. The amount you owe may include insurance deductibles, non-covered services or items, co-payments, co-insurance or, in appropriate cases, balances due after insurance has paid on a charge. Click here for a sample bill.

We will file a claim with your insurance carrier. For certain types of insurance coverage, if there is a balance due after your insurance company has processed your claim, or if you do not have insurance, we will mail a statement like the one listed above that shows the balance due after insurance payments. We will not bill you for such balances unless permitted under your health plan and applicable law.

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Payment Expectations

Account balances are to be paid 21 days from the statement date. If you are unable to pay in full by that date, you should contact our Patient Account Representatives to make payment arrangements.

If you feel you are unable to pay for all or part of the healthcare you receive from Cumberland Medical Center, we encourage you to apply for charity care/Financial Assistance. Please call 931-459-7281 for more information and/or an application.

Other Fees

In addition to the hospital bill you received, you may receive bills from one or more of these other providers who will bill you independently; their services are not covered by the hospital bill:

  • Physician(s) who cared for you while you were a patient at the hospital.
  • The Anesthesiologist if you had a procedure at the hospital.
  • The ambulance company if you were brought to the hospital by ambulance.
  • Physicians who you may not have seen but may have provided interpretation services for lab work and x-rays.

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